******** Deduction

As per many other reviewers. I initially verbally cancelled my contract October 2017. The service was not cancelled, and I continued to be billed. I cancelled my Contract again on the 1st March, both via telephone and email (email response received that I would be contacted for cancellation).

I was not debited for April or May, but have now been debited for June.

This is totally unacceptable, and I am asking for reparation as per Section 10.2 of their contract relating to 'gross negligence'.