This company are down right *******
<p>I tried to cancel my subscription in beginning of Feb by giving notice by email through their website. I hadn't heard anything from them for a couple of weeks so i called in to cancel by phone. I was told by the person on the other end of the phone that a cancelation can not be done by email. So i proceeded to cancel on the phone. I was told that i needed to use up what is remaining on my bundle before they could cancel the subscription. I managed to use up the 1gig in a couple of days. I called them back and they assured me that my subscription was cancelled and no more money would be taken off.</p> <p>They have just dbeited my account with R122 which is more than the actual package amount. I called to ask why and they told me it was due to me going over my bundle amount by 53mb. I then said that it is absolute nonesense but couldn't argue as i have no proof. I then asked if that would be the last debit and the lady proceeded to tell me that there will be one more at end of April for more out of bundle data charges. Now i have not used this form of data since i cancelled as i changed my APN access point back to MTN. All i can say is that i am now going to my bank to block the debit order from being put through. Bunch of ******* if you ask me.</p>
