SM
Shazia M

1 reviews | Active since Apr 2017

21 Apr 2017, 08:54

*******, ******** and con artists

<p>In September 2016 they called me, offered me data at a discounted rate and advised that I can cancel at anytime and if I use up all data I will just have to purchase my own. I signed up for the R69 package. In December I was debited R362.88, upon querying the debit order I was told that I ran out of data and was then being charged out of bundle rates. This was insane as all I do is what's app and us the Bible app. I requested immediate cancellation and they sent me a sms confirmation of cancellation. On 21 February 2017 I was debited again, I called my bank to reverse the amount and contacted Yellodata to query, the did not get back to me. On the 24 February 2017 I received a sms confirmation of cancellation again. On the 21 March 2017 I was debited again, this time I was furious and contacted them again, the person I spoke to said that my account had never been cancelled, I then queried why if my account was not cancelled have I not received any data and she advised me its because your account is in arrears. I demanded that she cancel my account immediately and ensure that this never happens again. She did so, however, to my sorrow today 21 April 2017 I have yet again been debited. These people are full of lies, they are ******* taking our money without our permission or the right to do so and the need to be dealt with accordingly.</p>

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