Terrible service and *****s

<p>This month was the first month that I was part of Yellodata. My debit order went of my account on the 1st Sep. On the 2nd I phoned to find out why I havent received my data yet. The lady I spoke to advised that its only settings. Settings was changed and advised to switch phone off for 5 minutes afterwards it will work, later phoned and spoke to someone else about the same problem, O he advised your service is not yet active, I have escelated to them as urgent. You will receive a email as soon as it is active. Since then I have phoned numerious times (15 ) and 6 times actually spoke to someone. Everytime I phone its the same thing, just a setting, switch phone off and go to Internet you will see it works. Today I actually phoned to rather cancell from yellodata. I was not even asked by the person if it will be with imediate effect or end of the month. He immediately cancelled it and when I asked about my money back which I have not used a cent of, he said it will not be refunded. I want my money back. It's only R 99.00 but their service was not worth the money they have taken from my bank.</p>