****** money

<p>I signed up for a R99 1 gig month to month contract. Now a ridiculous amount of R494 is being deducted off my account for "out of bundle charges".</p> <p> </p> <p>Please explain to me how can could have used yellodata if my APN settings are on MyMTN?</p> <p>Please send me the recordings of all my conversations with Fasal on 11 Jan when he called and explained to me how this will work.</p> <p>He specifically told me that once I switch my APN setting back to MyMTN, I will not be using Yellodata and will have to buy my own data if I want any – and this is exactly what I wanted – TO BE IN CONTROL AND NOT BE BILLED FOR OUT OF BUNDLE CHARGES!!!!</p> <p> </p> <p>This is outrages and after being a customer for more than 20 years of MTN, I did not expect this.</p> <p> </p> <p>I wanted to be in control and as we speak, my APN setting are on MyMTN as my package was finished earlier in Feb already – so I switched it back to MyMtn.</p> <p>Please explain to me how it is that I can be billed out of bundle rates ????</p> <p>I expect a full refund of the out of bundle charges as it is NOT what I requested or signed up for.</p> <p>ALSO send me ALL copies of recordings for my record as this will be the only proof of what I was told.</p> <p>I have sent numerous emails and even tried calling to get an explanation several timesr - no joy.</p> <p>I called again earlier - the phone does not even ring - probably because it's Friday.</p> <p> </p>