Ridiculously BAD Service

<p>I signed up to yellodata so that I could get 1GB of data every month for R99. This past month I have not been able to obtain any sms balance updates. I sent an e-mail to the support office and got no response. I contacted the contact centre and spoke to Ruksaar who advised me that they are doing an upgrade and cannot provide me with a balance of data left in addition she says that she cannot tell me when the upgrade will be completed and I have to just wait as even she cannot tell me how much data I have left. When I signed up I was asked which debit order date I required to pay I selected the 20th, without any notifications they have gone and debited my account on the 14th dec a full 6 days before the scheduled date and Ruksaar could also not tell me why this happened without informing me first.</p>