REFUND( Unhappy client)

<p>Good Day, we took a Package with Yello data in May 2016, please go back to voice recording on that day.</p> <p> </p> <p>We were called by Yello Data, to add an extra R69 for both my numbers, and was explained that if our data is fininshed with MTN we change our data settings to yello data and then we will recieve an extra 500MB but once the 500MB is finished you can switch back to myMTN. </p> <p> </p> <p>I was now debited by an amount of R926 for both numbers which is totally unaccepatable, this not what I agreed to.</p> <p> </p> <p><br />I was advised that after the 500MB is finished it is finished, Because if our 500MB was finished it would not allow us to surf the internet untill we switch back to myMTN, we were now advised that it was open and you get billed out of bundle which is bull****!! because that is not what was explained when I took the packages.</p> <p> </p> <p>I was explained we get 500MB for R69, and when it is finished it stops you cant go over.</p> <p> </p> <p>So I NOW want you to go and listen to the recording on when it was sold to me and I want this money to be REFUNDED Immediately this is totally unaccepatable.</p> <p> </p> <p>The amount that was dectucted from account is R464x2=R928( TO BE REFUNDED IN FULL IMMEDIATELY)</p> <p> </p> <p>I someone to get back to me today regarding the refund.</p> <p> </p> <p>JAP Spies</p> <p> ********** 209087</p> <p> ********** 025</p> <p><br /> ********** 282</p> <p> </p> <p>Thanks</p>