DEBITS DEBITS DEBITS EVEN AFTER CANCELLING

<p> We Signed up for the MTN Yello Data Contract last year.</p> <p> </p> <p>We received an sms that amount of R 698, 00 has been debited from our account. after contacting the bank to enquire what this was all aout they advised us that it was for our MTN Yello Data contract!</p> <p> </p> <p>We then contacted Yello Data to find out why the bill had come to so much they advised us that we have exceeded the 1 GB that was given to us and we were being charged per MB thereafter. After asking for a breakdown they advised us that they can not provide us with a breakdown and that we wont be able to speak to a supervisor as they are all unavailable. We then asked for the contract to be cancelled and received an sms confirming that the contract is cancelled.</p> <p> </p> <p>We received another sms this morning stating that R 198, 00 has been debited AGAIN even though the contract was cancelled. after speaking to a consultant she told us that we have exceeded the previous month in excess of R1000, 00. After asking for a copy of the data useage again we were told that the information can't be given to us. The lady told us that she will not be able to screensot and email us the info as they are unable to share this information.</p> <p> </p> <p>Surely the owner of the contract has a right to view their OWN bill!!!</p> <p> </p> <p>DO NOT TRUST THESE PEOPLE THEY ARE THE ULTIMATE ****!!!!!!!!!!!!!!</p> <p> </p> <p>I CAN'T BELEIVE A BIG COPERATE COMPANY LIKE MTN ARE WILLING TO SIDE BY THEM!!!!!!!</p> <p> </p> <p>#DAYLIGHT_*******</p> <p> </p> <p>I think I speak for all when I say we would really like a responce from YELLODATA!!!!!!!!!</p> <p> </p> <p> </p>