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Nathalie S

1 reviews | Active since Jan 2013

04 Sept 2017, 09:34

Blady *******

I signed up with Yellodata on the 17/07/2017 for there 1 gig data packages and ever since I was unable to use the data they provided. I changed my APN to the details provided however but there was no data for me to use. I contacted there call centro on the 21/07/2017 and advised them about my issue and they informed me the query was escalated to their technical department. I have been struggling with them since July and finally decided to cancel the data on the 11/08/2017 because the issue has still not been resolved and no-one came back to me as per our telephone discussions. To my surprise Yellodata decided to deduct funds from my account end of August for something which i never used or got the benefit from because these fools couldn't sort out the issue. So today the 04/09/2017 I called in once again ****ed off and spoke to a Charmaine whereby I requested to speak to a manager and she informed me to call back @ 11 because the managers are not in. I also asked when I can expect my money back and she advise around 21 working days. ***!!!! Why do I have to wait 21 working days if I got nothing from these people. There services is pathetic and they **** people off from there money. They say they will call you back on the same day to provide feedback but they never do. PEOPLE DO NOT TAKE OUT ANY DEALS WITH THESE PEOPLE BECAUSE THEY ARE BLADY *****. I want my money back from these assholes and will harass them everyday until they do.

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