MP
Marco P

1 reviews | Active since Oct 2015

01 Oct 2015, 09:41

They shot themselves in the foot

Yello mobile phoned me about a week ago wanting to sell data, so I bought a subscription. They phoned today wanted to sell me another subscription but to music and games. I told the sales consultant over the phone that I have a data subscription he asked if he can explain how this is different. I agreed. After listening to his sales pitch I politely declined. He said with an attitude that it is not like other deals etc. I once again rep**** politely by stating I understood the terms of the deal but I decline, as I was still talking he hung up on me. I did not approach this vendor! And I am not obligated to purchase anything. I already have a subscription by this supplier which now they have lost due this very poor behavior. Consider my subscription canceled.

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Replies (1)
Yello Mobile
Yello Mobile's reply01 Oct 2015, 09:54
Official
Hello Zantheman,

We sincerely apologize for the inconvenience caused to you with regards to this matter.

Kindly note that you will be contacted asap in order to resolve and close your query.

Kind Regards,
Yello Mobile Team