MH
Megan H
1 reviews | Active since Aug 2020
03 Aug 2020, 15:38
Yde terrible delivery
Have been waiting days for a dress. Worst service I have ever received, support system just keeps saying they're just as dissapointed with the delivery but they dont do anything to help! Waiting days at a time to get a reply from them
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Replies (2)MH
Megan H's updateReviewer Update
03 Aug 2020, 15:39Order 18 July and still waiting
MH
Megan H's update03 Aug 2020, 15:39
Reviewer Update
Order 18 July and still waiting
Yde's replyOfficial
04 Aug 2020, 10:26Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to investigate and address.
We can confirm that the relevant Management has been in contact with you and are pleased to confirm that this matter has been resolved in the interim.
We sincerely apologise for any frustrations or upsets caused as a matter of this.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
YDE Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to investigate and address.
We can confirm that the relevant Management has been in contact with you and are pleased to confirm that this matter has been resolved in the interim.
We sincerely apologise for any frustrations or upsets caused as a matter of this.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
YDE Online Team
Best regards,
Yde's reply04 Aug 2020, 10:26
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to investigate and address.
We can confirm that the relevant Management has been in contact with you and are pleased to confirm that this matter has been resolved in the interim.
We sincerely apologise for any frustrations or upsets caused as a matter of this.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
YDE Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to investigate and address.
We can confirm that the relevant Management has been in contact with you and are pleased to confirm that this matter has been resolved in the interim.
We sincerely apologise for any frustrations or upsets caused as a matter of this.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email to *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
YDE Online Team
Best regards,