1 reviews | Active since Jul 2016
Yde naked sale at menlyn
<p>I was disgusted by your change room staff. The lady there assured me numerous times that I can keep the clothes I was definitely buying with her and she'll ensure I find them after I leave the change room. Upon my exit, they took the garments back to the floor. Is there a reason she couldn't have told me as I was in the second change room? After arriving there extremely early and searched the racks to find clothes I was happy with, I had to start from scratch. Clearly my money isn't good enough. Repulsed!</p>
Thank you for your post.
We were regretfully unable to access the Hellopeter page at the time of your post and therefore could not timeously attend to your concerns.
The service you described in your post is unacceptable and not in line with the effortless and pleasant shopping experience we wish for our customers to have.
Following our recent telephonic conversation we have escalated your concerns to the manager of the store. We believe that he has contacted you to apologize for your experience on the day. He will further address this matter with the store staff to ensure that this level of service is not repeated.
We truly regret your experience on the day and thank you for informing us of this matter as it allows us to improve on the services we offer our customers.
Please feel free to contact us on 021- ********** or via email at ********** should you have any further comments, suggestions or enquiries.
Yours in service,
YDE Online Team
Thank you for your post.
We were regretfully unable to access the Hellopeter page at the time of your post and therefore could not timeously attend to your concerns.
The service you described in your post is unacceptable and not in line with the effortless and pleasant shopping experience we wish for our customers to have.
Following our recent telephonic conversation we have escalated your concerns to the manager of the store. We believe that he has contacted you to apologize for your experience on the day. He will further address this matter with the store staff to ensure that this level of service is not repeated.
We truly regret your experience on the day and thank you for informing us of this matter as it allows us to improve on the services we offer our customers.
Please feel free to contact us on 021- ********** or via email at ********** should you have any further comments, suggestions or enquiries.
Yours in service,
YDE Online Team