SN
Sesethu N
1 reviews | Active since Apr 2019
16 Apr 2019, 11:16
YDE is ****
Last year 22nd November I bought a large dress in Greenacres YDE.When I got home the dress could not fit me and I came back and returned it but the manager he can only give me a gift card. But I swiped when I bought the dress.And I want money back not a gift card.
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Replies (3)
Yde's replyOfficial
16 Apr 2019, 12:48We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
Best regards,
Yde's reply16 Apr 2019, 12:48
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
Best regards,
SN
Sesethu N's updateReviewer Update
16 Apr 2019, 12:54 ********** 059
SN
Sesethu N's update16 Apr 2019, 12:54
Reviewer Update
********** 059
Yde's replyOfficial
30 Apr 2019, 09:46 Thank you for your post.
At YDE, our Returns Policy facilitates an exchange or a credit on an item returned within 14 days from date of purchase provided that the original invoice is presented on return as proof of purchase; the swing ticket is still attached; the item has not been worn or used and the item is still in its original packaging.
Following the communication we had with you, we can confirm that you were informed of this and in order for us to investigate this matter further we requested you to forward your proof of purchase.
Should you require any further assistance please contact us directly on 0*** or via email ***
Kind regards,
YDE Online Team
At YDE, our Returns Policy facilitates an exchange or a credit on an item returned within 14 days from date of purchase provided that the original invoice is presented on return as proof of purchase; the swing ticket is still attached; the item has not been worn or used and the item is still in its original packaging.
Following the communication we had with you, we can confirm that you were informed of this and in order for us to investigate this matter further we requested you to forward your proof of purchase.
Should you require any further assistance please contact us directly on 0*** or via email ***
Kind regards,
YDE Online Team
Best regards,
Yde's reply30 Apr 2019, 09:46
Official
Thank you for your post.
At YDE, our Returns Policy facilitates an exchange or a credit on an item returned within 14 days from date of purchase provided that the original invoice is presented on return as proof of purchase; the swing ticket is still attached; the item has not been worn or used and the item is still in its original packaging.
Following the communication we had with you, we can confirm that you were informed of this and in order for us to investigate this matter further we requested you to forward your proof of purchase.
Should you require any further assistance please contact us directly on 0*** or via email ***
Kind regards,
YDE Online Team
At YDE, our Returns Policy facilitates an exchange or a credit on an item returned within 14 days from date of purchase provided that the original invoice is presented on return as proof of purchase; the swing ticket is still attached; the item has not been worn or used and the item is still in its original packaging.
Following the communication we had with you, we can confirm that you were informed of this and in order for us to investigate this matter further we requested you to forward your proof of purchase.
Should you require any further assistance please contact us directly on 0*** or via email ***
Kind regards,
YDE Online Team
Best regards,