YDE FOURWAYS MALL - HORRIBLE CUSTOMER SERVICE

I returned a dress which was of bad quality, not work but already torn on your Fourways Branch on the 23 August 2024 and upon following up on that I was advised by your store manager Mbali to submit my bank statement and credit note.

I asked the lady numerous times MBALI THE STORE MANAGER to please update me on the status of the refund, my experience has been so bitter with you. The store manager lady was so rude and had underlying condescending remarks when I asked her to please call me with an update (that is ALL I asked for)

Please have this sorted out ASAP and refund me my money back or I will take this up with the CPA claims.

This has been a very frustrating process dealing with unprofessionals, the stores line is not even going through anymore after attempts to call and get an update.