JV
Jeanne V

1 reviews | Active since Mar 2015

27 Mar 2015, 11:02

YDE CANAL WALK, BALESSA - BAD SERVICE - LOST SALE

WENT TO YDE ON TUESDAY EVENING LOOKING FOR EVENING WEAR FOR NIECE. I TRIED ON A FEW THINGS AND PUT 3 ITEMS ASIDE WITH BALESSA. I TOLD HER THAT WE ARE COMING LATER TO MY ITEMS AS THERE MIGHT BE SOMETHING MY NIECE ALSO LIKES, BUT SHE WAS NOT SURE AT THE TIME. <br> WE DECIDED TO HAVE A QUICK BITE FOR MY NIECE TO MAKE UP HER MIND AND THEN GO BACK. WE WENT BACK AN HOUR OR SO LATER. WE GOT SOMETHING FOR EMMA AND WHEN I WANTED TO PAY, THE ITEMS I HAVE PUT ASIDE WITH BALESSA WAS RETURNED TO THE RAILS. SHE HAD TO GO AND SEARCH FOR IT AND COULD NOT REMEMBER WHAT IT WAS. I PAID FOR EMMA'S GOODS, INFORMED THE STORE MANAGER AND WALK OUT WITHOUT PURCHASING ANYTHING FOR MYSELF. I ENCOURAGE PEOPLE WHO EXPERIENCE BAD SERVICE TO DO THE SAME. LOSS OF SALE WILL BE THE ONLY WAY TO ENSURE BETTER SERVICE. <br>

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Replies (1)
Yde
Yde's reply20 Sept 2016, 13:05
Official

Thank you for your post.

Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.

We apologize for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.

Should the matter that you posted not be resolved, please contact us on help@ ydeplastic.co.za and we will gladly assist.

Sincerely yours,

YDE Online Team