RG
Rodney G
1 reviews | Active since Jul 2019
22 Jul 2019, 14:51
YDE - Bad service
I understand your 14 days return policy. I explained the situation why I could not return the item after within 14 days. They did not want to hear what I had to say. Sorry - our policy is such....I am a regular customer of this brand and I have spent alot of money this year alone, yet to be treated like a number. Sorry YDE - you lost the plot. I will not shop with you again due to your stringent, inflexible policies.
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Replies (2)
Yde's replyOfficial
23 Jul 2019, 09:29 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
Best regards,
Yde's reply23 Jul 2019, 09:29
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
YDE Online Team
Best regards,
Yde's replyOfficial
30 Jul 2019, 10:04 Thank you for your post.
Whilst we acknowledge your query, we escalated your concerns to the raised to the relevant Management to address.
We can confirm that the Store Manager at our Canal Walk branch has been in contact with you, and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***.
Kind regards,
YDE Online Team
Whilst we acknowledge your query, we escalated your concerns to the raised to the relevant Management to address.
We can confirm that the Store Manager at our Canal Walk branch has been in contact with you, and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***.
Kind regards,
YDE Online Team
Best regards,
Yde's reply30 Jul 2019, 10:04
Official
Thank you for your post.
Whilst we acknowledge your query, we escalated your concerns to the raised to the relevant Management to address.
We can confirm that the Store Manager at our Canal Walk branch has been in contact with you, and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***.
Kind regards,
YDE Online Team
Whilst we acknowledge your query, we escalated your concerns to the raised to the relevant Management to address.
We can confirm that the Store Manager at our Canal Walk branch has been in contact with you, and can further confirm that this matter has been resolved in the interim.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email on ***.
Kind regards,
YDE Online Team
Best regards,