Worst Bad Customer Service

YDE at Fourways Mall has to be one of the worst stores when it comes to Customer Service. I went there yesterday 20/09/2024. The security guard ended up offering to help me because he saw I was struggling. Then he couldn’t answer some of the questions that I asked and the type of dresses I was looking for. He ended up calling the staff informing them “there’s a client that needs your assistance this side.” The staff shouted back “WE’RE BUSY” that time there’s NO Customers at the till, it’s the two staff(two black females) looking at some paper. I waited and waited and waited, that time they keep looking at me and looking away, not even one came to assist. You could tell the security guard was even starting to look embarrassed and didn’t know what to say. Then I decided to just leave, because the staff of that YDE store in Fourways Mall doesn’t want to assist customers, they treat us like we don’t even exist. I’ve never seen people so unbothered about what they were doing and acting, worse part AT WORK. They don’t even care about the sales of the store, because if they did they would always be willing to assist customers. I put back the dress I had picked out and left the store, because we don’t do shopping to absorb negative energy from employees of a store. In all of this, it got to a point where I felt like if I was a different skin color, they would’ve came to assist, the minute the guard alerted them that there’s a customer that needs help. Such employees are the down fall of many companies and stores.