mN
megan N
1 reviews | Active since May 2013
10 Nov 2015, 11:24
WEBSITE SUCKS
I have on numerous occasions called in to advise my account has been locked. I am told I need to fix this online but when I do the system just hands. this has been going on for months now, I send emails and sill no help. I WANT MY ACCOUNT FIXED SO I CAN GO ONLINE TO MANAGE MY ACCOUNT PLEASE.
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Replies (1)
Yde's replyOfficial
14 Nov 2015, 10:46Hello mega22,
Thank you for your post and for allowing us the opportunity to respond.
At YDE, providing our customer with an online experience that is both effortless and efficient is of the utmost importance to us and we thank you for bringing this matter to our attention.
Following the receipt of your post, we attempted to contact you in this regard, but were regretfully unsuccessful in our attempts. We have reviewed your account and can verify that we currently have your correct contact details listed in line with the information provided in your post.
We are therefore unable to ascertain why you were unable to login online. We have removed your existing online profile from our database and therefore request that you re-register online on www.yde.co.za and complete the required field for online registration.
We encourage you to contact us directly on *** or send an e-mail to *** if you require further assistance with any other matter of concern.
Kind regards,
Lynn
Thank you for your post and for allowing us the opportunity to respond.
At YDE, providing our customer with an online experience that is both effortless and efficient is of the utmost importance to us and we thank you for bringing this matter to our attention.
Following the receipt of your post, we attempted to contact you in this regard, but were regretfully unsuccessful in our attempts. We have reviewed your account and can verify that we currently have your correct contact details listed in line with the information provided in your post.
We are therefore unable to ascertain why you were unable to login online. We have removed your existing online profile from our database and therefore request that you re-register online on www.yde.co.za and complete the required field for online registration.
We encourage you to contact us directly on *** or send an e-mail to *** if you require further assistance with any other matter of concern.
Kind regards,
Lynn
Best regards,
Yde's reply14 Nov 2015, 10:46
Official
Hello mega22,
Thank you for your post and for allowing us the opportunity to respond.
At YDE, providing our customer with an online experience that is both effortless and efficient is of the utmost importance to us and we thank you for bringing this matter to our attention.
Following the receipt of your post, we attempted to contact you in this regard, but were regretfully unsuccessful in our attempts. We have reviewed your account and can verify that we currently have your correct contact details listed in line with the information provided in your post.
We are therefore unable to ascertain why you were unable to login online. We have removed your existing online profile from our database and therefore request that you re-register online on www.yde.co.za and complete the required field for online registration.
We encourage you to contact us directly on *** or send an e-mail to *** if you require further assistance with any other matter of concern.
Kind regards,
Lynn
Thank you for your post and for allowing us the opportunity to respond.
At YDE, providing our customer with an online experience that is both effortless and efficient is of the utmost importance to us and we thank you for bringing this matter to our attention.
Following the receipt of your post, we attempted to contact you in this regard, but were regretfully unsuccessful in our attempts. We have reviewed your account and can verify that we currently have your correct contact details listed in line with the information provided in your post.
We are therefore unable to ascertain why you were unable to login online. We have removed your existing online profile from our database and therefore request that you re-register online on www.yde.co.za and complete the required field for online registration.
We encourage you to contact us directly on *** or send an e-mail to *** if you require further assistance with any other matter of concern.
Kind regards,
Lynn
Best regards,