Upset customer

I bought a dress from YDE in March and it ended up being too big. I unfortunately don’t live in a town where we have a Yde so I had to wait to come back to Pretoria before I could return it. Today I went and they said that they can’t help me, their return policy is 14days, which I feel is so extremely short. I can understand that they did not want to refund me, but the least they could have done was just allow me to take another size, they weren’t even willing to do that. I am very disappointed in Yde and don’t think I’ll be supporting them any time soon.