LT
Lebogang T
1 reviews | Active since Oct 2019
01 Oct 2020, 15:23
Unhappy customer
On the 18th September 2020, I placed the an online order with the company and to date the order has not been dispatched. The call centre number on the website is not being answered and the number from the company assigned to deliver is not working.
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Yde's replyOfficial
12 Oct 2020, 16:13Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants have been in contact with you and are pleased to further confirm that your parcel has been delivered.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
YDE Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants have been in contact with you and are pleased to further confirm that your parcel has been delivered.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
YDE Online Team
Yde's reply12 Oct 2020, 16:13
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants have been in contact with you and are pleased to further confirm that your parcel has been delivered.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
YDE Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department to address.
We can confirm that one of our consultants have been in contact with you and are pleased to further confirm that your parcel has been delivered.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** / ***
Kind regards,
YDE Online Team