TERRIBLE REFUND POLICY

ABSOLUTELY TERRIBLE. I bought a dress (R900) on the 14th of Feb for a funeral. I ended up finding a dress I liked more somewhere else, so I wanted to return the yde one. I took it back on the 5th of March and they said I couldn’t bring it back after 14 days. The dress hasn’t even been taken out the bag since I bought it. Brand new, tag on, original receipt. It’s ridiculous how they won’t refund you even if it’s just a few days later. All they care about is making money, they are not at all interested in their customers needs and happiness. I have supported Yde for years, but I am not hoppy with this experience.