1 reviews | Active since Jul 2010
<p>Good day YDE team. <br />It is with great disappointment that I'm writing this to your organisation. I was very disappointed to learn that YDE doesn't even consider negotiating discount for stained garments which are still hung on the rails for customers - cash paying customers that is. The Teller said that the YDE rule is that they are not allowed to sell stained garments, they are supposed to put them at the back and so if the customer decides to buy that, so be it. So now why do hang what you are not supposed to sell? The least you can do is to admit fault for not unhanging and "tempting" the customer and offer discount on that item. It really would've been nice because I now have to wash it before I wear it and this is a piece of garment that I spent a fortune on.</p>
Thank you for your post.
We acknowledge receipt of your complaint via email and on our Facebook page.
We believe that you were contacted by the manager of the store who had apologized for your experience and has attended to your concerns in this regard.
Please feel free to contact us on *** or via email on *** should you have any further inquiries, comments or suggestions and we will gladly assist.
Yours in service,
YDE Online Team
Best regards,
Thank you for your post.
We acknowledge receipt of your complaint via email and on our Facebook page.
We believe that you were contacted by the manager of the store who had apologized for your experience and has attended to your concerns in this regard.
Please feel free to contact us on *** or via email on *** should you have any further inquiries, comments or suggestions and we will gladly assist.
Yours in service,
YDE Online Team
Best regards,
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