1 reviews | Active since Jun 2011
Rude service!
Trying to call the customer service center and holding on for so long, the person answering cuts the call. I tried calling twice and I am basically wasting my airtime holding on for 10 minutes for every call.
Thank you for your post.
Your experience with our Call Centre is certainly not in line with the high level of service we strive to offer our customers and we wish to convey our sincerest apologies.
We have brought your concerns to the attention of the relevant Call Centre Management team to address, and we certainly acknowledge your frustration. We wish once again apologise for the manner in which you felt you were assisted.
We would encourage you to contact us directly on *** or via email to *** should you require any further assistance and we will gladly assist.
Yours in service,
Truworths Online Team
Best regards,
Thank you for your post.
Your experience with our Call Centre is certainly not in line with the high level of service we strive to offer our customers and we wish to convey our sincerest apologies.
We have brought your concerns to the attention of the relevant Call Centre Management team to address, and we certainly acknowledge your frustration. We wish once again apologise for the manner in which you felt you were assisted.
We would encourage you to contact us directly on *** or via email to *** should you require any further assistance and we will gladly assist.
Yours in service,
Truworths Online Team
Best regards,