JV
Jennae V

1 reviews | Active since Dec 2013

09 Jul 2015, 14:56

Rude people at YDE head office

To my surprise, I received an sms stating that I need to pay my account. The funny things is, that I paid my account (in store), and even paid more than what the installment was.<br> <br> Of course one will phone the Call Centre and find out what is happening. Which I did!<br> <br> Only to hear that the sms was sent out incorrectly!!!! If sms's have been sent out faulty, surely you should send another sms saying to ignore the sms. <br> <br> I phoned two numbers

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Replies (1)
Yde
Yde's reply20 Sept 2016, 13:12
Official

Thank you for your post.

Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.

We apologize for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.

Should the matter that you posted not be resolved, please contact us on help@ ydeplastic.co.za and we will gladly assist.

Sincerely yours,

YDE Online Team