1 reviews | Active since Dec 2013
Quality Of Goods not worth the money
Hi There,<br> <br> I just want to say firstly what a big fan I am of YDE clothing, however, The last few purchases have been to say the least very disappointing, I purchased a pair of shoes which I wore for the second time yesterday and I found that the heel was coming loose, Luckily I had another pair of shoes in my car so I changed, Didnt want to risk falling and breaking my leg. So much for supporting proudly south African products, seems more like mass produced with minimal quality :(<br> <br> For the money I paid I expected a lot more, Better quality is one for sure, also seeing that the product is locally produced. <br> <br> I am not a heavy weight so I expect that a shoe will carry me at least a few years before giving in with wear and tear, not due to manufacturer production,<br> <br> I look forward to your feedback,<br> <br> Kind Regards,<br> Shantal<br>
Thank you for your feedback, as it allows us to focus on areas where further attention may be required.
YDE aims to provide high quality fashionable merchandise that meets and exceeds the high standards that we set.
When merchandise presents with a potential quality issue, it may be returned within a six months from the date of purchase to be sent to our Head Office for further inspection.
We kindly request that, you return the shoes to your nearest YDE store along with your proof of purchase and in order for our Store Manager to assist you in this regard.
We look forward to resolving your query and seeing you in our stores again soon. We further apologize for any inconvenience caused as a result of this matter.
Should you have any further feedback or concerns, contact us directly on *** or e-mail ***.
Kind regards,
Lynn
Thank you for your feedback, as it allows us to focus on areas where further attention may be required.
YDE aims to provide high quality fashionable merchandise that meets and exceeds the high standards that we set.
When merchandise presents with a potential quality issue, it may be returned within a six months from the date of purchase to be sent to our Head Office for further inspection.
We kindly request that, you return the shoes to your nearest YDE store along with your proof of purchase and in order for our Store Manager to assist you in this regard.
We look forward to resolving your query and seeing you in our stores again soon. We further apologize for any inconvenience caused as a result of this matter.
Should you have any further feedback or concerns, contact us directly on *** or e-mail ***.
Kind regards,
Lynn