LC
Lené Coetzee

1 reviews | Active since Jul 2019

13 Jul 2019, 22:07

Prize tag amount refused

I wanted to buy a dress that cost R109.90 - clearly stated on the price tag. The manager refused to give it to me at that price. He said it was an typing error and should have been R1099.00. He went and changed the price after the incident. (I have photos of both price tags.) Not only did he not care about what the law says, but did he treat me badly in front of other people and didn't even apologize for their mistake.

YDE, Cresta Mall, Johannesburg, Gauteng

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Replies (1)
Yde
Yde's reply19 Jul 2019, 15:53
Official
 Thank you for informing us of your recent experience at one of our stores. 

At YDE, we strive to provide an effortless shopping experience at all times, where customers are assisted by efficient and enthusiastic consultants. 

We wish to advise that in order for us to investigate this matter further, please contact us directly on *** or *** 

Kind regards, 

YDE Online Team

Best regards,