MR
Mpho R
1 reviews | Active since Apr 2019
08 Jun 2020, 10:53
Pathetic treatment
On the 22nd May I paid R940 at YDE the Glen, they said the machine is faulty, yet the payment went through. I emailed them my bank statement as proof and even went in the store, to this day nothing has been resolved, only being harassed with emails and SMS that I owe them. YDE, this pathetic!
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Yde's replyOfficial
24 Jun 2020, 14:22Thank you for your post.
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards
YDE Online Team
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards
YDE Online Team
Yde's reply24 Jun 2020, 14:22
Official
Thank you for your post.
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards
YDE Online Team
We acknowledge your frustration and have your concerns raised escalated to the relevant department to address.
Upon a thorough investigation, we can confirm that your payment has been allocated and we thank you for making payment. We further confirm that one of our consultants has been in contact with you to and are pleased that this matter has been resolved.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards
YDE Online Team