PATHETIC SERVICE

PATHETIC CUSTOMER SERVICE FROM ZANELE AT THE FOURWAYS BRANCH !!!! I RECEIVED A CHRISTMAS GIFT FROM MY BOYFRIEND AND IT DOES NOT FIT . PREPARING TO RETURN THE DRESS THE SALES ASSISTANTS DID NOT HAVE MONEY TO REFUND ME (*** WHO DOESNT KEEP MONEY IN THEIR TILL YOU IN RETAIL FOR F*** SAKES) SHE TOLD ME THEIR IS 2 STAINS ON THE DRESS AND SHE CANT REFUND ME, BUT I HAVE NOT WORN THE DRESS . I WAS TOLD TO CONTACT HEADOFFICE BUT THEN ZANELE WHOM SAYS SHE IS THE MANAGER GIVES ME THE WRONG DAMN CONTACT NUMBER ....THE CUSTOMER CONSUMERS ACT --- ****THE CUSTOMER IS ALWAYS RIGHT**** YDE TEACH YOUR STAFF SOMETHING OTHER THAN BEING NO HELP.