1 reviews | Active since Apr 2016
Offered 4000 credit then revoked if you go in 7 days late
I canno tbelieve what happened
I got last minute notification of the naked sale on saturday sunday I went and spent my 2000 credit I believed with my sms and ID I could get an increase as I wanted to buy more dresses,shoes and bags
the helpful staff at canal walk said I should get bank statements - after going to the under end of the mall to two banks and returning I was told that this offer had expired Since when do credit offerings expire? Clearly something is wrong with YDE's credit systems and process and has made me very angry not wanting to shop their again, I was a good customer! Maybe 1 ********** in sales does not mean anything to them, they certainly know how to make the customer feel awkwards/wrong. I was in the mall an extra 30 min and then in store 40-45 min waiting for ANY assistance regarding the credit.
Thank you for your post.
We acknowledge your frustration and have escalated this matter to the relevant management team to investigate.
We can confirm that one of our agents has contacted you regarding the concerns raised. Once we received feedback we will revert back to you.
Regards,
YDE Online Team.
Thank you for your post.
We acknowledge your frustration and have escalated this matter to the relevant management team to investigate.
We can confirm that one of our agents has contacted you regarding the concerns raised. Once we received feedback we will revert back to you.
Regards,
YDE Online Team.
