Need Paid up letter urgently
Hi there I have paid my account up to date. When calling for a paid up letter, I was advised to contact MBD as it was handed over to them. The account is paid up! Can you guys call them and sort it out as it is impossible to get through to anyone at MBD. I really need my paid up letter urgently!!!!
Thank you for your post and affording us the opportunity to respond.
Upon reviewing your account, we liaised with our Legal Department with regards to your query.
We were informed that, as your account is was being administered on our behalf by attorneys, you need to liaise with Munnik Basson Dagama (MBD) regarding your concerns raised, as they will be better able to assist in this regard.
We confirm that this has been communicated to you, and trust that this response has adequately addressed this matter for you. Should you however have any further queries, please do not hesitate to contact us.
Kind regards,
YDE Online Team
Thank you for your post and affording us the opportunity to respond.
Upon reviewing your account, we liaised with our Legal Department with regards to your query.
We were informed that, as your account is was being administered on our behalf by attorneys, you need to liaise with Munnik Basson Dagama (MBD) regarding your concerns raised, as they will be better able to assist in this regard.
We confirm that this has been communicated to you, and trust that this response has adequately addressed this matter for you. Should you however have any further queries, please do not hesitate to contact us.
Kind regards,
YDE Online Team