Mall of Africa, YDE ****** phone

I lost my phone in the change room after I asked one of the staff members to go get a dress. His name is Lwandle. When I asked where’s my phone his initial response was he doesn’t know. He proceeded to say there’s a phone he found in a different change room and took it to lost and found. He gave me back the phone and it was already switched off. I asked why, he insisted he found it like that. What a bad experience, honestly I don’t feel safe shopping there anymore.