1 reviews | Active since Oct 2017
Looking for a dress size
Went to YDE Eastgate in August got a superb service from Store manager Tembi/Gogo what an awesome service I got for my Child's Matric dance, yesterday went to Menly branch what a disgusting SERVICE I received, had to drive to Eastgate branch to look for Tembi as always I got what is called customer service.
Thank you for your post and allowing us the opportunity to respond.
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At YDE, every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel. We are thrilled that this consultant was able to make your shopping experience with us memorable and we will be sure to forward the appreciative statement onto the worthy recipient, as well as her management team.
Furthermore, we apologise for any inconvenience caused at our Menlyn store, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Yours sincerely,
YDE Online Team
Thank you for your post and allowing us the opportunity to respond.
We appreciate the time you have taken to notify us of the outstanding service you have received from one of our consultants.
At YDE, every attempt is made to ensure that our valued customers are assisted by qualified and passionate personnel. We are thrilled that this consultant was able to make your shopping experience with us memorable and we will be sure to forward the appreciative statement onto the worthy recipient, as well as her management team.
Furthermore, we apologise for any inconvenience caused at our Menlyn store, and we have subsequently attempted to contact you in this regard, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Yours sincerely,
YDE Online Team