*********** staff at Yde

I am an account holder at Yde and i square up my account balance in May 2020 and up until today i am still getting emails and sms about a overdue account. I have phone and emailed for months now to sort it out.. It was said that my payment went to my mothers account instead of mine and that was figured out last year already. I was told that my payment would be reversed from her account to mine and that my bad record now and credit record now would be cleared and my credit will be restored. Yet i keep on phoning and phoning and phoning and i have to explain the situation to everyone i speak to but the staff are very *********** and not reali willing to help, everytime i get given a new number to phone or email.. Iv probably spent more money in this few months on airtime that the amount that i owed.