I AM ****ED OFF

I am so so unhappy with YDE. I have been on arrears with R1258. On the 23rd March at 09:45 I made a payment of R758 via EFT and had to pay R45.00 extra in order for the payment to reflect immediately. On the 26th March, I paid again, R500 via EFT this time with no extra fee for immediate transaction. The call centre has been calling me non stop in regards to the arrears which I have explained to them several times that I paid. Ok, I fully understand that sometimes EFT takes time to appear on their side. However, I was so surprised when I was told that the only payment that was received from me its the R500 paid on 26th March and no payment for 23rd March. I got so angry, I started forwarding 97 emails of proof of payment to ********** as well as to ********** On the same day of the 4th received an sms stating that I am short paid by R1258.00. Later again on 4th April received email from yde "system of course" stating that my email is received will attend to it. Well, well, well on 9th April, I received via email statement with no payment of R758 appearing on that statement. Again, same day of 9th April received an sms stating that I should pay R1698. I need to know why the payment of R758 not appearing on my statement. I am very angry as this will show a bad credit record that I never paid on time. I would like this to be sorted ASAP. I need to know what happened to the proof of payments I sent on 4 April of which I sent proof of payment for R500 together with the proof of payment of R758 yet on the statement or when I call the call centre I get told the R758 is not appearing. I want this to be sorted ASAP. Please note this was not even a late payment. I would also like my credit record not to record late payment. Yes, in the past I guess it was but for the month of March. It has to reflect correctly. Kindly sort this as you guys are really ****ing me off right now. I will settle the balance and will never ever open an account in your store. In fact, why provide us with an option of paying via EFT yet you take years to include it in your statements. I had to pay R45 knowing you guys will always tell stories. Please do something about my account. ASAP