RL
Ruwaida L
1 reviews | Active since Aug 2014
25 Feb 2022, 09:08
Hunting me down for a lousy R80
I have had my YDE account for over 10 years now, I have NEVER defaulted on my payment ever since I have had this account, In December for some odd reason( im pregnant) I shortpaid by a lousy R80, not R800 or R8000, R80, a lousy R80, now im bieng houded like I am a ******** for an R80 rand, people constantly calling me, letters of demand about my credit behaviour, which I take offense to, you are acting like I have defaulted on numerous occasions on this account, it it the first time I shortpaid by a lousy R80, you dont have to hunt me down for a lowsy R80 especially since you can see my credit behaviour as you refer to it for the last ten yeats, I am highly offended
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Replies (1)Yde's replyOfficial
28 Feb 2022, 18:19Hi Ruwaida, Thank you for your post. We would like to advise that we acknowledge your complaint and concerns raised. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your creditworthiness is an asset and staying up to date with payments is an important part of managing your account. As soon as your account is up to date with payment, you can enjoy all the benefits of being an account holder and we look forward to seeing you in our stores again soon.
Kind regards,
YDE Online Team
Kind regards,
YDE Online Team
Yde's reply28 Feb 2022, 18:19
Official
Hi Ruwaida, Thank you for your post. We would like to advise that we acknowledge your complaint and concerns raised. When an account reflects in arrears, correspondence regarding the status of the account is automatically sent to the customer. This is done as a reminder that your creditworthiness is an asset and staying up to date with payments is an important part of managing your account. As soon as your account is up to date with payment, you can enjoy all the benefits of being an account holder and we look forward to seeing you in our stores again soon.
Kind regards,
YDE Online Team
Kind regards,
YDE Online Team
