1 reviews | Active since Aug 2016
Horrific service provided
<p>tried communicating with Yde stores several times not responding to my direct messages as well as my inboxes on facebook</p> <p> makes it so different for one to actually want to purchase something from their stores if you live out of South Africa but they always uploading pictures on their sites </p> <p>leaves me lost for words and very disappointed about their customer service </p>
Thank you for your post and allowing us the opportunity to respond.
We acknowledge receipt of your query via our Facebook/Twitter page and have conducted an investigation into this matter.
We were informed that whilst responses were sent to you via public posts, the private response could not be retrieved thus causing a delay in feedback. We sincerely apologize for this error and can confirm that one of our consultants has been in contact with you on the page and has successfully resolved this matter for you.
Should you have any further enquiries, comments or suggestions please feel free to contact us on 021- ********** or via email to **********
Sincerely yours,
YDE Online Team
Thank you for your post and allowing us the opportunity to respond.
We acknowledge receipt of your query via our Facebook/Twitter page and have conducted an investigation into this matter.
We were informed that whilst responses were sent to you via public posts, the private response could not be retrieved thus causing a delay in feedback. We sincerely apologize for this error and can confirm that one of our consultants has been in contact with you on the page and has successfully resolved this matter for you.
Should you have any further enquiries, comments or suggestions please feel free to contact us on 021- ********** or via email to **********
Sincerely yours,
YDE Online Team