1 reviews | Active since Dec 2014
Hands up to the Store Manager
My daughter bought a dress at YDE in Sandton on the 07.02.2015.When she get home the colour of the dress was wrong,we decided to change the dress.i went to YDE in Rosebank,they told me about the Company's Policy.that if you buy anything on Sale you cant exchange it Or refund it,since my daughter lost the slip,she even torn the price tag.And they advised me to call Sandton for them to send the Slip or fax it.i did call,but they faxed the wrong slip.So Lydia the store Manager,took her cellphone and took a picture then she send it to the manager at Sandton for them to send the Dress bar code.which they did,and she exchange the dress for me.i was very happy and extemely pleased by her patient and service that she gave me as the Store Manager.She`s the best,i wish all the Retail Clothing Stores can have a dedicated Manager like Lydia.YDE they've made a good choice by making her the part of their Management..Thanks Again Mam Lydia
At YDE, we pride ourselves on excellence and delivering customer service of international standards. We are grateful for the time you have taken to let us know of the professional and efficient service that you received from one of our store managers.
We are delighted that we have been able to meet and exceed your expectations. We will be sure to forward the compliment on to the deserving recipient as well as her management team.
On behalf of YDE, we would like to thank you for your support and we look forward to having you as a customer for years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any other comments or suggestions.
Yours in fashion,
Charmaine
At YDE, we pride ourselves on excellence and delivering customer service of international standards. We are grateful for the time you have taken to let us know of the professional and efficient service that you received from one of our store managers.
We are delighted that we have been able to meet and exceed your expectations. We will be sure to forward the compliment on to the deserving recipient as well as her management team.
On behalf of YDE, we would like to thank you for your support and we look forward to having you as a customer for years to come.
We encourage you to contact us directly on ***, or send an e-mail to *** should you have any other comments or suggestions.
Yours in fashion,
Charmaine