JVWM
Judith Van Wyk Malo
1 reviews | Active since Sept 2017
07 Nov 2017, 09:59
Dress
Hi. I ordered a dress for a wedding two weeks ago. Last week Friday the dress arrived and it was the wrong size. I need the dress by tomorrow but nobody at the store wants to take accountability or get back to me on weather they will have the dress for me or not. Instead I am told that I ordered a large instead of the medium that I need, why would I have ordered a large if there was two large dresses in store at the time. Nobody is returning my calls and I don't know where to turn to anymore
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Yde's replyOfficial
16 Nov 2017, 12:23Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you regarding this matter, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
YDE Online Team
Best regards,
Yde's reply16 Nov 2017, 12:23
Official
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you regarding this matter, but regret that we have been unsuccessful in our attempts. We have sent you an email in this regard and await your soonest response in order to further investigate this matter for you.
Should you have any further enquiries, please feel free to contact us on *** or via email on *** .
Yours sincerely,
YDE Online Team
Best regards,