JR
Juditt R

1 reviews | Active since Feb 2015

10 Feb 2015, 10:13

Customer Service

I absolutely love YDE, I have always had excellent service and I have never been disappointed with any purchases I've made. <br> <br> However, your Customer service line on ***, have extremely rude ladies that are suppose to \help"you. I do believe that one shouldn't work in Customer Service if you're going to be rude and disrespectful in any way. I understand that you get rude customers"

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Replies (1)
Yde
Yde's reply13 Feb 2015, 16:37
Official
Hello Judittthe,

Thank you for your post

At YDE we strive to offer our customers service that consistently meets and exceeds our standards of excellence.

We have escalated the matter through to our Customer Service Department and we would like to thank you for your valuable feedback which is vital to our continued growth and success. We extend our sincere apologies for any inconvenience you may have experienced.

We value your continued support. Please contact us on 021- *** or send an e-mail to *** if you have any further queries or concerns and we will gladly assist you.

Yours sincerely,
Chevola

Best regards,