*****ed Employees

I opened an account with YDE. I made a purchase on the account & decided I don’t really need the account as the items in the shop aren’t really my style. I went to the YDE in Clearwater Mall to go settle the debt owed on the account & to close it. It was extremely full & I decided to just settle the amount owed & close the account at a later stage. I asked the lady how much was owed & she said a bigger amount than the item purchased, but I just assumed it was interest & thought nothing of it. I rushed back home & when I was settled, I checked out my receipt to see that she had charged me extra, for whatever reason, and now I have some credit on an account that I intended on closing . I don’t understand what her intent was, but that was not cool, at all.