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Samenther T
1 reviews | Active since Apr 2019
12 May 2020, 09:09
CAN SOMEONE AT YDE RESOLVE MY ISSUE, ITS IRRITATING TO BE RECEIVING CALLS
Dear YDE,
I am tired of the calls and SMS about my un-paid account. I paid my account on the 30th March already, paid in FULL and sent an email to *** with the proof of payment attached. Since the lockdown I could not get my account number from the call center (YOU HAD NONE WORKING?) I could not go in store because of the lockdown. Really am exhausted and agitated by now. Get your services in order / processes to enable customers to pay accounts without any hassles.
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Yde's replyOfficial
09 Jul 2020, 09:43We acknowledge receipt of your review and appreciate you getting in touch with us.
We investigated your concerns raised and can confirm that this matter has been resolved.
Kind regards,
YDE Online Team
Yde's reply09 Jul 2020, 09:43
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We investigated your concerns raised and can confirm that this matter has been resolved.
Kind regards,
YDE Online Team
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Samenther T's updateReviewer Update
10 Jul 2020, 12:16 I do not see my status updated with the credit bureau? Can you have that cleared please, evidently, I paid on time? No 3 months missed payments? This is working against me!!! I also do not see any closure sent via email?
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Samenther T's update10 Jul 2020, 12:16
Reviewer Update
I do not see my status updated with the credit bureau? Can you have that cleared please, evidently, I paid on time? No 3 months missed payments? This is working against me!!! I also do not see any closure sent via email?