1 reviews | Active since Jun 2018
BAD YDE CUSTOMER SERVICE!
Worst service ever from the Cresta shopping centre, Rosebank and Eastgate brunch as they failed to issue out a receipt to my wife , and my wife doesn't like the item so she can not return the item? What kind of customer service is this? To make things worst I even contacted the head office about 5days ago ,they promised to respond to me in 3days , and even **** about trying to call me. I no longer feel safe shopping at a YDE store , now my money went down the drain for an unwanted item? Let's hire people who won't bring your company's name down . I am totally unhappy and I will continue to spread the word
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you via email in this regard, but regret that we have been unsuccessful in our attempts.
In order for us to investigate and address your concerns raised, we kindly request that you provide us with your contact details at your earliest convenience.
We await your soonest response in order for this matter to be resolved.
Yours sincerely,
YDE Online Team
Thank you for your post and allowing us the opportunity to respond.
We apologise for the inconvenience caused, and we have subsequently attempted to contact you via email in this regard, but regret that we have been unsuccessful in our attempts.
In order for us to investigate and address your concerns raised, we kindly request that you provide us with your contact details at your earliest convenience.
We await your soonest response in order for this matter to be resolved.
Yours sincerely,
YDE Online Team