MM
Moshibudi M

1 reviews | Active since Aug 2012

12 Sept 2016, 10:54

Above and beyond customer service

<p>I would like to comment Sphiwe at the Rosebank Mall store for her exceptional service. After struggling to find a dress in all your other stores, I called this store and Sphiwe was a superstar from the first "hello". There were 2 dresses reserved for customers but she sourced the dress for me and kept me informed at every stage. I had the hard to find dress in less than 4 hours. Sphiwe, you are the best! Thank you for the awesome service!</p>

0
Replies (1)
Yde
Yde's reply15 Sept 2016, 09:32
Official

At YDE, we pride ourselves in excellence and delivering customer service of an international standard and it is always gratifying to be able to pass a compliment back to the deserving recipient and their management team.

Thank you for taking the time to let us know of the professional and efficient service that you received from one of our consultants. We are extremely proud of our consultant for

providing you with a memorable shopping experience and can assure you that your praise will not go unheard.

Thank you once again for the wonderful feedback and we look forward to your continued support.

Yours in service excellence

YDE Online Team