Bad service received

Good day I received bad service from xpresso in old mutual Pinelands.

On the 21st of December, I went past 8 to go buy a milkshake. The cashier told me that the milkshakes are only served after 12 and I said I'll come back later.

Past 10 my friend came up with a milkshake. I asked her where she got it, she said at xpresso even though they told me they will serve it past 12.

1 o clock I went down to buy the milkshakes, the cashier said we don't have milkshakes. I told her but you told me after 12 and that's why I'm here.

She laughed at me and said well the ice cream melted.

I was so ****ed. Is this the customer service you providing to a customer that buys every day.

You only serve the customers you want and laugh when they angry.

I'm done with xpresso.

Kind regards

Ashton Kelderman