SS
Selelelo S

1 reviews | Active since Sept 2021

15 Oct 2025, 06:00

Important Alert to South African Investors: I am writing to warn others about my experience with XM broker

Important Alert to South African Investors: I am writing to warn others about my experience with XM broker. Unfortunately, I lost R500 trading with them and my withdrawal from September remains unpaid. Despite numerous attempts to contact them, I was informed that they cannot assist as it has been over 10 days and they do not investigate lost money cases. Based on my experience, I strongly advise against using XM broker. Their practices appear to be unprofessional and potentially *****ulent. I urge everyone to exercise caution and protect their hard-earned money.

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Replies (1)
XM
XM's reply15 Oct 2025, 10:23
Official
Dear Selelelo,
 
We apologize for any inconvenience you have experienced with your withdrawal. 
 
We want to assure you that we take customer satisfaction very seriously. Our group operates under multiple licenses in different countries and adheres to rules and regulations. 
 
We are currently investigating your case and we will revert to you as soon as possible.
 
XM Team 🚀
BIG. FAIR. HUMAN.