No service

XLink have done wonderful job by not providing service when needed, XLink modem was faulty on 18-12-2015 and have logged a call at 07:42am with ref: XLI-152880-B4Z8 and it suppose to be attend within 01 to 09 hours according to call centre, but it was not done, well once again X-Link has proved that they don't care about customers all they care about deducting money from account, It is festive season and Caltex was extremely busy on Friday I've called several times but Xlink's poor service was excellent, there is no one to even listen to complain also, which is good for Xlink but bad for suffering customer. X-Link have no idea about what we had to go thru and our customers had to suffer. My point is X-Link have failed to provide service when needed, I believe that X-Link is just interested to deduct money every month from our account. well done X-Link