XinRan is a complete hoax!

Payment made for stock ordered. Invoice received. Useless info received regarding 'tracking the parcels', and no one can tell me which carrier takes the parcel from tract17.net

Answers received like:

'We sent the package according to the address you fill in when you place the order. Maybe it is the logistics company made a mistake. Since the shipping information shows that the package has been delivered, so the logistics provider will not give us a claim, but we paid for the product cost and shipping fee. '

'We are a registered company approved by PayPal and have approximately 100 employees. We have many years of e-commerce experience. Our products are exported to Britain, the United States and other western countries. We are not *****, please don't worry. If you have any order questions, please feel free to contact me, I will give you a satisfactory answer!'

'Please kindly noted that we did ship the items to you in good faith to the address provided to us in the checkout. We understand your situation.But we did send the product to you. If you cannot find your product, we recommend that you file a complaint with the post office.'

The post office cannot work on their reference numbers, as it is not in the format that can be used on our side in South Africa.

AND NO ONE CAN TELL ME ONCE THE PARCEL LEAVES THE PLANE IN SOUTH AFRICA, WHO TAKES THE PARCEL!

This is beyond ridiculous.