NO CUSTOMER SERVICE OR SUPPORT

We have been using the system for a year , with the notion of it will get better. We are at our wits end , as there is no support , no customer care , no contact number , this brought my entire financial team to now a stand still. Our account was suspended and due to not having the authenticator app . nothing could be done. We have logged multiple cases and one which was closed due to duplication was the only response we received. I would not recommend Xero to anyone .