Am i the only person that has no joy with this company? For over 2 years they are still not able to fix my bank feeds. The lack of expertise is shocking. This means you are paying a monthly premium for something that isn't working and everything has to be done manually.

Be careful giving them your bank details since even after you cancel the subscription and stop using the service, they can still charge your bank card. Rather than trying to resolve the issue, they are going to take your money without looking into the details and providing decent customer service. There is nobody to talk to as well other than the chat window. Software is decent I would probably would have used the service i...

Cannot get hold of support, or a product person, no support on south Africa, stay away from the product,

Xero South Africa I must say is one of the most difficult companies to deal with and to try and get ahold of assistance. They also make promises that cannot be delivered and only throw the problem back at you.

Xero offer a 3 month trial period - but invoice you regardless from day 1. When querying the invoice they claim that it is only valid if a promo code (which isnt sent) is used. go figure - Nice business model

We have been using the system for a year , with the notion of it will get better. We are at our wits end , as there is no support , no customer care , no contact number , this brought my entire financial team to now a stand still. Our account was suspended and due to not having the authenticator app . nothing could be done. We have logged multiple cases and one which was closed due to duplication was the only response we r...

I really enjoy working on this platform. Yes, it does have some faults here and there but overall, its such a great accounting system to work with. Makes my life a whole lot easier.

These Cloud-based accounting package companies are truly "amazing" - and not in a good way! They "push" professional accountants like myself to use their products, do not have any telephone numbers for professional accountants to call so they can talk to a person, rather than an automated support call logging process, and leave accountants "in limbo". I have a client company that has changed its financial year-end. I cann...

I'm very happy with my accounting package with Xero. It is quick, easy to use and efficiently build. The features are great and I have total control over what I need to do, the adjustments and edits I need to make and getting the right setup going so that as my business grows, it is enabled by the already put in place financial infrastructure that matches. Overall, a pleasure to work with the software.

This Company have Zero contact details. They have done nothing for our business Bubbles Learn 2 Swim. They keep on doing a debit order, but no where can you cancel your subscription. We want refunds for all the money that they have stolen from us!!

No company has the right to treat customers like children, whether you have great intentions or not. You have crossed a line with the 2FA feature. Just check out the reviews for the Xero Verify app on Google Play. You say you place the security of your customers first, but that position is flawed. You should place your customer first, not their safety. Not putting your accounting information in the cloud is more arguably mo...