Conflicting refund policy - something doesn't feel right...

I noticed their very convincing testimonial advert on Meta, but I always check their refund policy. I wrote them asking the following - they haven't responded. I'd stay away from them... Hi, you advertise 90-day money back guarantee if not entirely satisfied with your product. But the Company Policy Refund policy clearly states a 30-day return refund policy only for unused product in original packaging. You can’t have it both ways… so why are both policy statements on your web page?